The below Privacy Policy applies only to Customproav.com website and information provided by you or otherwise collected online through Customproav.com.

Your privacy is very important to us. Custom Pro respects and protects the privacy of its visitors. Our privacy policy explains the types of information we gather online and how we use this information. Please make sure to read this information carefully. We reserve the right to change the privacy policy at any time and any and all revisions will be posted on this page.

There are two types of information we can collect on users, personal & aggregate. Personal information includes name, address, mailing address, phone number, credit card number and the items you purchase. Aggregate can include information such as how many users log on to our Site on a daily basis.

We may use the personal information you provide to us to process and ship orders, to contact you about the status of your order or to provide information about new product promotions or special offers. We may also use mailings, telephone calls and email to contact you.

You must create an account through customproav.com to purchase a product. You can do this by providing your email address and creating a password. This feature will allow you to save order information, see order history, track the status of your orders and make any necessary returns. You can change saved account information at anytime. We will ask for a credit card at the time that you place an order.

We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form.  We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system.  While no computer system is completely secure, we believe the measures implemented by our Site reduce the likelihood of security problems to a level appropriate to the type of data involved.  Our servers use Secure Sockets Layer (SSL) and encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, Firefox, Safari, and AOL's browser, with the objective that only we can read a customer's personal information.  We employ physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of any personal contact information.

Customproav.com does not and will not share, sell or trade your personal information with third parties. Customproav.com does not participate in cooperative databases. A cooperative database holds information on customers and their transactions…which give other companies access to such personal information.

A cooperative database holds information on customers and their transactions. Many companies will contribute information to a database in return for aggregate information on the customers other companies have provided. Such databases are used for promotional mailings, credit card fraud detection and fighting E-mail spam.

Agents, employees and contractors of Customproav.com who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Policy and the high standards of the corporation.

Information about you specifically will not be used for any purpose other than to carry out the services you requested from Custom PRO Audio/Video, Inc. and its affiliates. All of our affiliates have agreed to maintain the security and confidentiality of the information we provide to them.

We will not sell or rent your personally identifiable information to anyone at any time.

We will not use any personal information beyond what is necessary to assist us in delivering to you the services you have requested.

We may send personally identifiable information about you to other organizations when:

• We have your consent to share the information (you will be provided the opportunity to opt-out if you desire). For example, if you opt-in for emails we will share this information with our marketing provider.
• We need to share your information in order to provide the product or service you have requested. For example, we need to share information with credit card providers and shippers to bill and ship the product you requested.
• We are required to do so by law, for example, in response to a court order or subpoena.

A cookie is a small data file that Websites often store on your hard drive when you visit them. They may contain information, which is then used to track the pages of the sites you have visited.

YES

NO

Will Pixel Tags/Clear GIFs/Web Beacons are we using this stuff?

NO

CustomPROAV.com experience. Parts of the Site, such as the members-only areas (for example, shopping) will not function if you do not have cookies enabled. You can set your browser to refuse cookies, or to alert you when cookies are being sent. If you turn off cookies or refuse them, though, you will not be able to make a purchase from the Site, nor will we be able to recognize you as a registered user to allow you access to your account information.

To enable or disable cookies on your browser, please consult your browser documentation or contact your software provider.

A pixel tag, also known as a clear GIF or web beacon, is an invisible tag placed on certain pages of our Site but not on your computer. When you access these pages, pixel tags generate a generic notice of that visit. They usually work in conjunction with cookies, registering when a particular computer visits a particular page. If you turn off cookies the pixel tag will simply detect an anonymous website visit.

This Site may contain links to third party websites. We are not responsible for the privacy practices or the content of such websites even if you access them using links from our Site.  Your use of these third party websites is entirely at your own risk and we recommend that you check the privacy and security policy of each site you visit.  When you click on a third party link, you are essentially taken to a third party’s website.  We make no representation or warranty as to the effectiveness, quality, legitimacy or data protections of any third party website.

We generally keep user data on our server or in our archives for as long as we reasonably need it (for instance for taxation or insurance purposes or in case orders may give rise to claims).  We may alter this practice according to changing requirements.  For example, we may delete some data if needed to free up storage space.  We may keep other data for longer periods if the law requires it.  In addition, information posted in a public forum could stay in the public domain indefinitely.